What information Does TicketMania Gather about You?
Personally Identifiable Information: We may collect personally identifiable information from you, including your name, email address, physical address, and phone number, when you engage in any of the following activities: order TicketMania products (TICKETS) through our website; sign up to receive promotional materials via mail or email; or participate in a contest, promotion or survey. Some of the personally identifiable information we collect from you, including your name, address, phone number, email address, and payment card information, is required in order to process your online purchases, respond to your requests, and contact you about your online purchases, if necessary. We may collect information regarding your personal or professional interests, demographics, past experience with TicketMania products and services, detailed contact preferences or other personally identifiable information. We may also collect publicly available information about you from other sources, such as information from newspapers, blogs, and commercial websites or third party data aggregators; we may use such information to supplement your personally identifiable information maintained by us. We may also collect personally identifiable information that you voluntarily disclose on the website, absent any request from us.
How Does TicketMania Use Your Information?
We will not share information that we collect, including personally identifiable information, with third parties. We do, however, provide our users a choice as to whether or not they would like to receive marketing or promotional communications from TicketMania. Users may also from time to time receive up-to-date information on products and services via our e-mail newsletter. Users may opt-out at any time from receiving these communications.
Cookies and Web Beacons
When you visit TicketMania, cookies can be stored on your computer. Cookies are little pieces of information that can help identify your browser and that can store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.
DoubleClick DART Cookie
Advertising and Affiliates
If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.
Communication Between TicketMania and You
If you send TicketMania a message via email or web form, this message can be stored to process it, to compile statistical information, to improve our services and support, or to get in touch with you.
How Can You Access or Change Your Information?
You may access, review and edit the personally identifiable information that you provide to us online. You can also ask us to update your personally identifiable information or communication preferences by contacting us via our Contact Us page. Please note that any request to update your information may take up to 30 days to process and that you may continue to receive communications from TicketMania using the previously provided information until your request becomes effective.
Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by following the unsubscribe instruction contained within each of the newsletters or promotional communications you receive.
Credit card holder must be present with the credit card used to make the purchase and matching government issued photo ID to receive tickets.
Tickets can only be shipped to the credit card’s billing address.
Orders are non-refundable and non-transferable once tickets have been issued. If an exception is to be made to this policy, there is a 10% fee applied to the order total, minus the delivery fee. This covers re-stocking and processing fees regarding your ticket purchase.
Updated on May 25, 2018